Terms of Service

1. The agreement

These Terms of Service (“Terms”) are an agreement between you and Chaosync Enterprises (“Rocale”, “we”, “us”), which operates the website builder at rocale.xyz and the websites published with it (together, the “Service”).

By creating an account or using the Service you agree to these Terms and to our Privacy Policy and Refund Policy. If you use Rocale for a business, you confirm you can accept these Terms on its behalf, and “you” includes that business.

2. What Rocale does

Rocale helps you build and publish a website. You answer a short interview, Rocale drafts sections and copy (partly with the help of an AI model), and you edit and publish the result at rocale.xyz/yourname or on a domain you own. Features depend on your plan and are described on our pricing page.

Drafts written with AI are suggestions. Check that what your site says about you, your work, prices and qualifications is accurate before you publish it.

3. Your account

• You must be at least 16 years old, or the age of digital consent where you live if that is higher.
• Give accurate details and keep your email address current. We send receipts, security and service notices there.
• Keep your password private. You are responsible for what happens under your account; tell us at support@rocale.xyz if you think someone else has access.
• Usernames are first come, first served. We may reclaim a username that impersonates someone, infringes a trademark, or has sat unused and unpublished for over 12 months.

4. Your content

You own what you put on Rocale: text, photos, logos and other material (“Your Content”). You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize and display Your Content only as needed to run the Service, for example to publish your site, show previews and generate your share image and QR code. The licence ends when you delete the content or your account, apart from routine backups that expire on their own.

You confirm you have the rights to everything you publish, including photos of other people and client work you show in your portfolio.

5. Acceptable use

Do not use Rocale to publish or do anything that:

• is illegal where you or your visitors are, or promotes illegal activity;
• infringes someone else’s copyright, trademark, privacy or other rights;
• impersonates a person or business, or misleads visitors about who you are;
• is phishing, malware, spam, a scam, a pyramid scheme or fake reviews and testimonials;
• sexually exploits minors, or is hateful, harassing or threatening towards a person or group;
• sells or advertises weapons, illegal drugs, or other goods and services our payment partners prohibit;
• tries to break, overload, scrape or get around the security or limits of the Service.

We may remove content or suspend a site that breaks these rules. Where it is safe and lawful, we will tell you why and give you a chance to fix it. To report a site, email support@rocale.xyz with its address.

6. Plans, trials and billing

Rocale has a Free plan and paid plans, Pro and Studio, billed monthly or yearly. Current prices are $5.99 a month for Pro and $11.99 a month for Studio, in US dollars, with a lower effective price when you pay yearly. The price and what it includes are shown before you pay.

Paddle is our reseller. Orders are processed by our online reseller Paddle.com, which is the Merchant of Record for all paid plans. Paddle takes the payment, issues the invoice, handles sales tax and VAT, and its Buyer Terms apply to your purchase alongside these Terms. Your card statement will show Paddle. Prices may be shown with local tax added at checkout.

Free trial. Pro can be started with a 3-day free trial, one per person. A valid payment method is required to start it. If you do not cancel before the trial ends, your subscription starts and you are charged for the first period.

Renewals. Subscriptions renew automatically at the end of each month or year until cancelled, and are charged to the payment method on file. If a renewal payment fails, Paddle will retry it; if it still fails, your account moves to the Free plan.

Price changes. We will email you at least 30 days before a price change affects your subscription. The new price applies from your next renewal after that notice.

Promo codes and gifted plans last for the period stated and then end without charge, unless you chose to subscribe.

7. Cancelling and refunds

You can cancel any time from Plan & billing in your dashboard. Your paid features stay on until the end of the period you have paid for, then your account moves to the Free plan. Your site stays online.

If Rocale is not right for you, you can ask for a full refund within 14 days of a payment. See the Refund Policy for the details. This does not limit any rights you have under consumer law where you live.

Moving to a lower plan. Features that the lower plan does not include switch off. Nothing is deleted: extra pages, extra work pieces and themes stay saved and come back if you upgrade again.

8. Custom domains

On Pro and Studio you can connect a domain you already own. You stay responsible for registering and renewing it and for the DNS records at your registrar. We are not a domain registrar and cannot recover a domain that expires or is registered in someone else’s name.

9. Your visitors and contact forms

When visitors use your site’s contact form, Rocale stores their message and sends it to you, and to any email service or webhook you connect. You are responsible for how you use those messages, including answering requests to delete them and following the privacy and anti-spam laws that apply to you.

10. Rocale’s property

The Service itself, including the Rocale name and logo, the editor, themes, templates and code, belongs to Chaosync Enterprises. You may use the themes and layouts for your own Rocale site, but not copy them into another product. If you send us feedback or ideas, we may use them without owing you anything.

11. Availability and changes

We work to keep Rocale fast and online, but we do not promise it will never be interrupted. We may change or retire features. If we remove something you pay for, we will tell you in advance and offer a pro-rated refund for the time you cannot use it. If we ever shut the Service down, we will give at least 60 days’ notice and a way to export your content.

12. Closing your account

You can delete your account at any time by emailing support@rocale.xyz from your account address. Your site comes offline and your data is deleted as described in the Privacy Policy.

We may suspend or close an account that seriously or repeatedly breaks these Terms, puts other people at risk, or where the law requires it. If we close a paid account without it being your fault, we refund the unused part of your subscription.

13. Warranties and liability

The Service is provided “as is” and “as available”. To the extent the law allows, we make no warranties beyond those stated in these Terms, including about how many visitors or clients your site will bring.

To the extent the law allows, Chaosync Enterprises is not liable for indirect or consequential losses, such as lost profits, lost business or lost data, and our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or US$50. Nothing in these Terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.

You agree to cover our reasonable costs if a third party makes a claim against us because of content you published or your breach of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. Please contact us first at support@rocale.xyz; most problems are solved quickly that way. If we cannot resolve a dispute informally, it will be settled by the courts of the Federal Republic of Nigeria. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim there.

15. Changes to these Terms

We may update these Terms as Rocale grows. For material changes we will email account holders at least 30 days before they take effect. The date at the top shows the latest version. If you keep using Rocale after changes take effect, the new Terms apply; if you do not agree, you can cancel and close your account.

16. Contact

Chaosync Enterprises, operator of Rocale. Email support@rocale.xyz. Questions about a payment or an invoice can also go to Paddle through the link in your receipt.