1. Introduction
Rocale ("we," "our," or "us") is operated by Chaosync Enterprises. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use.
2. Information We Collect
Account Information
When you create an account, we collect your email address, username, and password (stored in encrypted form). You may also provide a display name, headline, and bio.
Profile Content
Any content you add to your Rocale page — blocks, links, images, text, social links, and embeds — is stored on our servers and associated with your account.
Usage Data
We automatically collect certain information when you visit or interact with the Service, including your IP address, browser type, device information, pages visited, and interaction patterns. This data is used for analytics, security, and service improvement.
Capture Submissions
If a Rocale page uses the Capture block, email addresses submitted through that block are collected by the page owner. We act as a data processor for this information.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To create and manage your account and public profile
- To send transactional emails (account confirmation, password resets, service updates)
- To detect and prevent fraud, abuse, and security issues
- To analyze usage patterns and improve the user experience
- To communicate with you about updates, features, and promotions (with opt-out)
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: Third parties that help us operate the Service (hosting, database, email delivery, analytics). These providers access data only as needed to perform their services and are bound by confidentiality obligations.
- Legal compliance: If required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
- With your consent: For any other purpose with your explicit permission.
5. Data Storage & Security
Your data is stored on secure cloud infrastructure (Supabase/PostgreSQL). We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise these rights, contact us at the email address below. We will respond within 30 days.
7. Cookies & Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics data is collected in aggregate and does not personally identify you.
8. Children's Privacy
The Service is not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on the Service. Continued use after changes constitutes acceptance.
10. Contact
Questions about this policy? Reach us at privacy@rocale.xyz.